Skype Hardware Certification Test Service
PAL is an independent test house partnering with Skype to provide “Skype Hardware Certification”
test services. We provide Audio and Video tests based on Skype’ specifications. If your product
meets the Skype requirements, your product will get the following benefits:
rigorous testing to help your product deliver the quality expected by Skype users
Which products can we test?
We have the right to test two device categories:
Accessories
Products that directly interact with the public Skype clients for Windows.
SkypeKit related products Note
A device, or an accessory connected to a device, which incorporates or embeds SkypeKit.
Note: PAL only supports “required level” testing for SkypeKit related products.
Test Service Flow Chart
Preparation
First, ensure that your product is ready for testing - only finished products with final form factor,
branding and necessary documentation (packaging artwork, manual, quick start guide etc.)
can be accepted.
If your product is:
1) An accessory for Windows PC then please ensure that you are aware of the paperwork that Skype
requires you to submit.
2) A SkypeKit product or accessory for a product running SkypeKit then please ensure that the
complete solution is meeting the SkypeKit related legal requirements as specified in SkypeKit
License Agreement, SkypeKit Distribution Terms and Marketing Guidelines.
Step 1
Submit a test request:
* IF you already have a valid account to log Skype portal then please create the
Case’ directly in Skype Portal.
* Otherwise please fill the Test Submission Form and the account will be provided to you.
Skype will verify that the submission is complete and will provide access to the email address
you specified in the form. (If more than one person needs the automated notifications from
Skype Portal then please consider making a group e-mail alias for this purpose).
Step 2
Skype will verify that the necessary information is provided and assign the ‘Case’ to PAL
(unless the specific request is not in PAL’s scope).
Step 3
If your ‘Case’ is assigned to PAL, our sales representative will send a communication letter to you.
The letter will quote the test fee, check your preferred test date and confirm the contact, invoicing,
and sample delivery information.
Step 4
After receiving your confirmation, PAL will issue you with an invoice. Please pay the test fee before
the date on which you would prefer to test.
Step 5
PAL will finalize your test date in Skype Portal after confirmation of your payment. You will also receive
an automatic confirmation from Skype Portal.
Step 6
PAL will conduct your test case on the scheduled test date.
Step 7
Once the tests are completed, PAL will upload the test reports to Skype Portal. A report should be
available within the “lead time” (refer to Table 1) after the scheduled test date. If any single test
fails then the overall result of the test round is marked as a ‘FAIL’. Otherwise the resolution field
is marked ‘PASS’. The system will automatically send a confirmation note to you and Skype
simultaneously. You can use the URL on the mail to access your test reports/data.
*If the resolution is a failure, you need to do some troubleshooting to improve the performance.
Should you decide to resubmit then please contact PAL via Skype Portal or email.
*If the resolution is a pass, then the product is assigned back to Skype who will close the case -
checking that all paperwork is in order, listing device as Certified, etc. At this point, you will
have the right to use the “Skype” logo or “plugged Skype” logo on your product for marketing
purpose. Skype will ask you to ship one production sample of the product to the Skype Office
in Tallinn. The details will be provided in Skype Portal.
Test Fee
Accessories
A test costs USD 2,000.
SkypeKit related products
We charge a USD 4,000 fee for each certification test, that is, for each submitted Test Request.
Note: The prices are based on per SKU/DUT/Test round/Configuration
How to Pay
Please pay the test fee prior to your preferred test date (T/T in advance), PAL will provide an invoice
to you after receiving your confirmation. We accept only USD. The account information is as follows:
Beneficiary Bank: First Commercial Bank Nei Hu Branch
Swift Number: FCBKTWTP
Bank Address: 145, Sec. 3, Cheng Kung Rd., Taipei, Taiwan
Beneficiary: PAL Acoustics Technology Ltd.
Bank Account(USD): 15086000805
Sample Delivery
Please send your product to
Address: 4F, No. 388, Sec.1, Nei Hu Rd., Taipei, 11493 Taiwan
Receiver: Grace Wung
To be noted that all shipping costs should be covered by your side.
Lead time for testing and reporting
Please refer to the below table to estimate the lead time (by business days). The table is based on
per SKU/test round/test submission/configuration. To be noted that the lead time is counted from
"Scheduled Test Date” instead of “Case Assigned Date”.
Example:
1. For accessories, if your device needs to conduct video and UX, the lead time will be
2+0.5+1= 3.5 business days. If your device has two SKUs, the total lead time will be
3.5x2=7 business days.
2. For SkypeKit products, if your device needs to conduct audio, video, and UX, the lead time will be
3+3+0.5+1=7.5 business days.
More Information
You can refer to Skype Developer website for more information.
SkypeKit (need to log in by your Skype account)
,or contact with PAL directly
Contact PAL
If you have any question, welcome to contact with PAL
Tel: 886-2-26272515