
Work With Alexa Certification Test
About “Work With Alexa”(WWA)
"Work With Alexa" (WWA) is a certification program by Amazon that ensures smart
home devices are compatible with Alexa. When a product receives this certification,
it can display the WWA badge on its packaging and Amazon product page, which
helps customers trust that the product will integrate seamlessly with Alexa.

Fig.1 Example Of Smart Home User Scenario
How To Certify?
To certify, products must meet specific requirements and pass rigorous testing by
an Amazon ATL (Authourized Test Lab). This includes ensuring the product works
reliably with Alexa through smart home skills, the Alexa Connect Kit (ACK), or local
control hubs.
The "Work With Alexa" (WWA) certification process involves several steps to ensure
that smart home devices are fully compatible with Alexa. Here's a brief overview:
Review Guidelines
Manufacturers must first review the WWA Program Guidelines to ensure their product
meets the eligibility and product requirements.
Prepare for Testing
The product must be tested to meet the stringent requirements for WWA certification.
Submit for Certification
Manufacturers submit it for certification through the Alexa Certification Console.
Testing
ATL conducts comprehensive tests to verify the product's compatibility with Alexa.
Request the Badge
If passed, the manufacturer can request the WWA badge for their product.
Ongoing Compliance
Amazon conducts continual audits of certified products to ensure they maintain high
standards. Products may need to be recertified if there are s or new features introduced.
What PAL Can Provide?
We are an Authorized Test Lab for Work With Alexa program. You can work directly
with us and utilize our lab to test and submit your product for certification. During the test,
we will use a series of checklists provided by Amazon to ensure your product meets all of
the requirements. We will provide certification test results per requirements for submission
to Amazon.
Test Fee Reference
The table is the reference pricing table:
Device Type |
Price Range
(USD) |
Lead-Time
(Working Day) |
Camera |
600~1600 |
4 days |
Bulbs/Lighting Color, Temp, Dimmable |
600~1600 |
4 days |
Switch/Plugs/Outlets |
1100~1600 |
4 days |
Thermostat/AC/Fan |
1100~2000 |
4 days |
Video Door Bell/Door Lock |
1100~1600 |
4 days |
- For retesting, we will charge around half price per the 1st round of testing
- If you need expedited service (2 days), an additional 33% charge will be added
Further Information
You could go to Works With Alexa Program to get further information,
or contact PAL for immediate support:
PAL Taipei Lab
Contact: Kevin Tang
Email: service@pal-labs.com.tw
Tel: 886-2-26272515
Address: 4F, No.388, Sec.1, Nei Hu Rd., Taipei, 114 Taiwan
PAL Dongguan Lab
Contact: Michael Hu
Email: michael_hu@pal-labs.com
Tel: 0769-81501015
Address: Room 206, Leader Plaza Building, No. 303 Changching
South Rd., Changan Zhen, Dongguang City, China 523850